Privacy Policy
At Aura Skin Boutique, your privacy is our priority. We are committed to safeguarding your personal information and handling it with transparency, integrity, and care. This Privacy Policy outlines how we collect, store, use, and disclose your personal data in accordance with the Privacy Act 1988 (Cth).
By visiting our website, engaging with our services, or sharing personal information with us, you are consenting to the practices described below.
What We Collect
We may collect and hold the following types of personal and sensitive information:
- Your name, date of birth, and contact details
- Emergency contact information
- Medical history and treatment-related information
- Before and after treatment photographs
- Details of any allergies or health conditions relevant to your care
- Payment information (e.g. credit card details, billing history)
- Information captured via in-clinic security systems (CCTV)
- Website and device usage data, including your IP address, browser type, and pages visited, which may be collected via cookies or analytics tools
Why We Collect It
- We collect this information to:
- Deliver safe, personalised skincare and beauty treatments
- Communicate appointment and treatment details
- Ensure appropriate aftercare and follow-up
- Process payments and manage client accounts
- Enhance your experience on our website and social platforms
- Meet our legal and regulatory obligations
How We Protect Your Information
Your data is securely stored and only accessible to authorized staff. We implement industry-standard measures to safeguard your personal information from misuse, loss, or unauthorized access.
Access & Corrections
You have the right to access the personal information we hold about you and to request corrections if needed. Please contact us directly for any updates to your details.
Complaints & Concerns
If you have any concerns about how your personal information has been handled, please reach out to us. We take privacy seriously and will respond promptly to address your concerns.
For further questions about our privacy practices, please contact Aura Skin Boutique directly.